Everything that makes a Nomad a Nomad runs on the computer inside your vehicle. The lights, the heating, the water, the scenes, the instincts that quietly watch the battery and the shore-power lead: none of it needs us, and none of it needs the internet.
But five things cannot live in the van, because their whole point is that they come from outside it. Checking on the van from your phone when you are 200 miles away. Us signing in to fix something without asking you to drive anywhere. A copy of your configuration held somewhere that is not in the vehicle that just got broken into. The software updates we build, test on our own fleet and then deliver to your system. And Radar Premium, which is a service on our side of the connection by definition.
Those five are the Sensa Nomad Support Plan. The first year is included in the price of every Nomad system, so there is nothing to buy on day one and nothing to think about until the anniversary comes round.
Read this bit first
The Support Plan is not a licence to use your own vehicle, and there is no kill switch on the anniversary. Every switch, light, pump, heater, tank and sensor runs on the computer bolted into the van, the same way it keeps running with no internet and no phone signal. Let the plan lapse and the system carries on exactly as before, on the version it is on. You simply stop getting remote access, remote support, cloud backups, new software updates and Radar Premium.
Best for: Checking in when you are nowhere near the van
Best for: The days when something has gone wrong and you would rather not be the engineer
Best for: The card that fails and the van that gets broken into
Best for: Staying on the current version without becoming the one who maintains it
Best for: Keeping the map and the routing on the plan that fits your build
The plan is priced by the Nomad tier it looks after, because a Vision system has more of ours running behind it than a Base does. The first year of the matching plan is included in the price of every Nomad system. Prices are in GBP, including VAT, as of August 2026.
| Support Plan | Renews at | For | Radar Premium licences |
|---|---|---|---|
| Base | £99 a year | Sensa Nomad Base | 1 |
| Pro | £129 a year | Sensa Nomad Pro | 2 |
| Vision | £169 a year | Sensa Nomad Vision | 2 |
| AI | £199 a year | Sensa Nomad AI | 2 |
Bought on their own, a Radar Premium licence alone comes to £24.95 a year. Not sure which Nomad tier you are on, or which one you want? Compare the tiers.
Your van keeps working. That is the whole answer, and we would rather say it plainly than bury it, because a lapsed plan sounds like a system that has been switched off and it is nothing of the kind.
Think of it the way you already think about the internet. A Nomad does not need a connection to run your van, and it does not need a plan either. Lights, switching, pumps, heating, water, tanks, temperature, the dashboard on the screen in front of you, every scene and every instinct: all of it runs on the computer bolted into your vehicle, and all of it carries on whether the plan is in force, expired, or was never renewed at all. There is no licence fee to control your own van and no kill switch on the anniversary.
Exactly five things stop, and they are the five you were paying for:
Nothing else changes, and nothing is deleted. Renew at any time and all five come straight back.
Before you ask
The questions people ask us most often about what the plan is, what it is not, and what happens at the end of the first year.
No. The first year of the Sensa Nomad Support Plan is included in the price of every Nomad system, so there is nothing extra to buy on day one. It renews annually after that, and renewing is optional.
No. Sensa Nomad has no licence fee and no subscription to control your own vehicle. You buy the kit once and it keeps running, offline and indefinitely. The Sensa Nomad Support Plan is an optional annual plan for the five things that cannot run inside the van: remote access, remote support, cloud backups, software updates and Radar Premium.
Reaching your van from outside it, us signing in to help you, backups leaving the vehicle, new software updates, and the Radar Premium licences, which drop back to Radar Free. Everything that runs in the van carries on: scenes, instincts, switching, monitoring and the dashboard on the screen in front of you, on the version you are running.
Because there is more of ours behind a bigger system. A Vision has AI vision and speech, more devices reporting in and a larger configuration to back up, so its plan costs £169 a year against £99 for a Base.
It depends on the tier: one on Base, two on Pro, two on Vision and two on AI. A Sensa licence belongs to a household rather than to a person, so where the plan covers two, two people can each have their own account, their own saved places and their own phone on the one plan.
No. A remote support session is time limited, it generates a fresh single-use password each time, and you can end it at any point. We can open one from our side, which exists so we can help when something is broken badly enough that you cannot reach the switch, and if you would rather we never did that, tell us and we will not. It is all set out in the privacy policy.
Yes. Delivering Nomad software updates to your system and applying them for you is part of the plan, on every tier. They stay opt-in and you choose the maintenance window, so nothing lands while you are using the van. If the plan lapses your system stays on the version it is running and carries on working; it simply stops being moved forward.
Key facts
Sensa Nomad Support Plan is the annual plan that keeps the Sensa-managed side of a Nomad running: remote access to your own system, remote support from Sensa, cloud backups, the Nomad software updates we deliver, and Radar Premium. It is priced by Nomad tier. Prices are in GBP, including VAT, as of August 2026.
| Plan | Price a year | For | Radar Premium licences |
|---|---|---|---|
| Sensa Nomad Support Plan, Base | £99 | Sensa Nomad Base | 1 |
| Sensa Nomad Support Plan, Pro | £129 | Sensa Nomad Pro | 2 |
| Sensa Nomad Support Plan, Vision | £169 | Sensa Nomad Vision | 2 |
| Sensa Nomad Support Plan, AI | £199 | Sensa Nomad AI | 2 |
Tell us which van is yours and we will sort the plan out with you.
