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Sensa Studio Terms

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Sensa Studio Terms

The agreement between you and Sensa Systems Ltd when you use Sensa Studio.

These terms apply to Sensa Studio only. Our other products are covered separately: the Sensa Control Terms for a Nomad or Helm system, the Sensa Radar Terms for Radar, the MySensa Terms for your account, and the Terms of Sale when you buy from our shop. How we handle your personal data is covered by our Privacy Policy, which forms part of this agreement.

The short version

This summary is here so you know what you are agreeing to. It is not part of the agreement and the numbered clauses below are what count.

  • Studio helps you design a system: A system design tool that produces topology diagrams, power budgets, shopping lists and wiring diagrams for a build.
  • What it produces is a starting point, not an engineering design. A power budget, a wiring diagram and a shopping list from Studio are calculated from what you typed in. Have the electrical design checked by a qualified person before you build it.
  • Your designs are yours. We do not claim them, and you can export them and take them away.
  • Studio is free to use. Studio Premium is a paid subscription when we offer it.
  • We do not try to escape responsibility for anything the law says we cannot escape, including death or personal injury caused by our negligence. What we do limit is set out in clause 10.

Contents

1. Who we are, and how to contact us

1.1 Sensa Studio is operated by Sensa Systems Ltd, a company registered in England and Wales under company number 16958196. Our registered office is 167-169 Great Portland Street, London, W1W 5PF and our VAT number is GB513010854. In these terms, “we”, “us” and “our” mean Sensa Systems Ltd, and “you” means the person using Studio.

1.2 You can contact us at [email protected] or on 0330 223 7715.

1.3 “Studio” in these terms means the Sensa Studio web app and the underlying service that supplies it.

2. These terms

2.1 Using Studio means accepting these terms. You do not have to sign anything. Using it is your acceptance. If you do not accept these terms, please do not use Studio. Where you take out a paid subscription we will ask you to accept them explicitly first.

2.2 You must be 16 or over to hold a Sensa account. You must be 18 or over to buy a subscription.

2.3 We may change these terms. If the change is minor, such as a clarification or a correction, we will simply update this page and the date at the foot of it. If the change materially affects your rights, and you hold a paid subscription, we will tell you by email at least 30 days before it takes effect, and you may cancel before then and receive a refund of any part you have paid for and not used.

2.4 If any clause of these terms turns out to be unenforceable, the rest of them continue to apply.

3. What Studio is, and what it is not

3.1 Studio is a design tool. A system design tool that produces topology diagrams, power budgets, shopping lists and wiring diagrams for a build.

3.2 What Studio produces is a starting point, not an engineering design. This is the most important clause in this agreement and we would rather say it plainly than bury it:

  • Everything it calculates comes from what you told it. A power budget, a cable size, a fuse rating, a battery capacity or a shopping list is arithmetic performed on the figures and products you selected. If an input is wrong, or a product behaves differently from its published specification, the output is wrong and Studio has no way to know.
  • It does not know your vehicle. It has not seen your cable runs, your ambient temperatures, your existing wiring, your chassis, your gas installation or how any of it is routed. Real installations have constraints a diagram cannot capture.
  • It is not a substitute for a qualified person. Vehicle and marine electrical work can cause fire, injury and death if it is designed or installed wrongly. Have your design checked by a qualified auto-electrician or marine electrician before you build it, and follow the manufacturer’s own documentation for every component.
  • It is not a certificate, an inspection, or a statement of compliance with any standard, regulation or insurance requirement.

3.3 Product data comes from manufacturers. Specifications, dimensions, ratings and prices in Studio come from the people who make and sell the products. We select and present that data; we do not test the products and we cannot verify what their makers publish. Some of it will be wrong or out of date.

3.4 A shopping list is not a quotation. Prices shown are indicative, change without notice, and are not an offer to sell. Buying from our shop is governed by the Terms of Sale.

4. Your account

4.1 Studio uses your Sensa account, which is the same account as the rest of our products and is covered by the MySensa Terms.

4.2 Some of Studio can be used without an account. Saving a design, and anything in a paid tier, needs one.

5. Studio Free and Studio Premium

5.1 Studio Free costs nothing and is supplied free of charge. Clause 10.5 explains what that means for our responsibility to you.

5.2 Studio Premium is a paid subscription. Where we offer it, its price and what it adds are published on the Studio page, and you will be told the price and the billing period before you pay.

5.3 Subscriptions renew automatically at the end of each period until you cancel. We take payment through Stripe; we never see or hold your card details.

5.4 Cancelling. You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and Premium continues until then. We do not refund part-used periods except where clause 5.5 or the law requires it.

5.5 Your 14-day cancellation right. If you are a consumer, you have a legal right to change your mind within 14 days of taking out a subscription and receive a refund. If you asked us to start it immediately, we may deduct a proportionate amount for the part of the period you have already had. This right does not apply to renewals, only to a new subscription.

5.6 Price changes. We may change the price. We will tell you at least 30 days before a change affects you, and you may cancel before it takes effect.

5.7 If Premium ends, whether because you cancelled or a payment failed, your designs are not deleted. Features above the free tier stop, and any designs beyond a free-tier limit become read-only rather than being removed. You can still export and delete your own data at any time, on any plan, free of charge.

6. Your designs

6.1 Your designs belong to you. A design you create in Studio, including its layout, the choices you made and any notes you added, is yours. We claim no ownership of it.

6.2 What we may do with it. You grant us only the licence we need to run the service: to store your design, to display it back to you, to process it so the tool works, and to share it with anybody you choose to share it with. Nothing more.

6.3 We will not publish your design or show it to another customer unless you share it with them.

6.4 Sharing. Where you share a design, you are responsible for who you share it with and for what they do with it.

6.5 Export and deletion. You can export a design at any time and ask us to delete it at any time, free of charge, on any plan. What we retain and for how long is set out in the Privacy Policy.

6.6 Anonymous, aggregated insight. We may look at how Studio is used in aggregate, for example which components are commonly chosen together, to improve the tool. That never identifies you and never exposes an individual design.

7. Acceptable use

7.1 You may use Studio to design systems for yourself, and, if you run a vehicle or marine business, for your customers’ builds.

7.2 You must not:

  • extract, copy or harvest Studio’s product data in bulk, by scraping, by automated querying, or by any means other than the app’s own features;
  • republish or resell that data, or use it to build a competing catalogue or tool;
  • reverse engineer, decompile or attempt to derive the source of any part of Studio, except to the extent the law expressly permits;
  • interfere with the service, probe it for vulnerabilities without our written agreement, or attempt to reach another user’s account or designs;
  • present a Studio output as a certified engineering design, an inspection or a statement of compliance;
  • use Studio for anything unlawful.

7.3 If you believe you have found a security vulnerability, please report it to [email protected] rather than testing it further. We will not pursue anyone who reports a genuine issue responsibly and privately.

7.4 We may suspend or restrict access, temporarily or permanently, where we reasonably believe this clause has been broken.

8. Availability, and changes to Studio

8.1 We aim to keep Studio available and working, and we will use reasonable skill and care in providing it, but we do not promise that it will be uninterrupted or error-free.

8.2 We may suspend Studio for maintenance, and we will try to give notice where we can.

8.3 We may change Studio, including adding, altering or withdrawing features. Where a change materially reduces what a paid subscription gives you, clause 2.3 applies and you may cancel and be refunded for the unused part.

8.4 We may withdraw Studio altogether. If we do, we will give at least 30 days’ notice to anyone holding a paid subscription, refund the unused part, and give you a reasonable period to export your designs first.

9. Our intellectual property

9.1 Studio itself, including its software, design, branding and the way it assembles and presents product data, belongs to us or to our licensors. Nothing in these terms transfers any of it to you. Your own designs are covered by clause 6.

9.2 You get a personal, non-exclusive, non-transferable, revocable right to use Studio in accordance with these terms.

9.3 “Sensa” and “Sensa Studio” are our marks. Do not use them without our written agreement, except to refer to us honestly.

10. Our responsibility for loss or damage

Please read this clause carefully.

10.1 We do not exclude, and nothing in these terms limits, our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • any liability that cannot be excluded or limited under the law that applies to you, including, if you are a UK consumer, your statutory rights under the Consumer Rights Act 2015 that digital content and services be of satisfactory quality, fit for purpose and as described;
  • damage to your device or to your other digital content caused by our digital content, where the Consumer Rights Act 2015 makes us responsible for repairing it or compensating you.

10.2 If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

10.3 What you build. Subject to clause 10.1, and given what clause 3.2 says plainly, we are not responsible for loss or damage arising from an installation built to a Studio design, from a calculation performed on figures you supplied, or from a product specification published by its manufacturer turning out to be wrong. Studio informs your design work and does not replace a qualified person’s judgment.

10.4 Business use. If you use Studio for any commercial purpose, including designing for customers, we exclude, to the fullest extent the law allows, all liability for loss of profit, loss of business, business interruption, loss of contracts, loss of anticipated savings, loss of goodwill, and any indirect or consequential loss. In that case our total liability to you for all claims connected with Studio is limited to the greater of the fees you paid us for Studio in the 12 months before the claim arose, or £100.

10.5 Studio Free. Studio Free is supplied free of charge. To the fullest extent the law allows, and subject always to clause 10.1, we accept no liability to users of Studio Free beyond the non-excludable matters listed in clause 10.1.

10.6 Overall cap for paid subscribers. Subject to clauses 10.1 and 10.4, our total liability to you for all claims connected with Studio in any 12-month period is limited to the greater of the amount you paid us for Studio in that period, or £100.

10.7 We are not responsible for failures caused by events outside our reasonable control, including failures of the internet, of a hosting or payment provider, or of your own equipment or connection.

11. Ending this agreement

11.1 You can stop using Studio at any time, and can close your account as described in the MySensa Terms.

11.2 We may suspend or close your access if you seriously or repeatedly break these terms, if we are required to by law, or if we reasonably believe your use puts other users or the service at risk. Where it is practical and lawful to do so we will tell you why and give you a chance to put it right first. If we close a paid subscription for a reason that is not your fault, we will refund the unused part.

11.3 Clauses 6.1, 9, 10, 13 and 14 survive the end of this agreement.

12. Complaints

12.1 If something has gone wrong, email us at [email protected] and tell us what happened. We will acknowledge within five working days and try to resolve it within 30 days.

12.2 If you are a consumer and we cannot resolve it between us, nothing in these terms stops you taking the matter to court, or using an alternative dispute resolution service if one is available to you.

13. General

13.1 These terms, together with our Privacy Policy and the MySensa Terms, are the whole agreement between you and us about Studio.

13.2 We may transfer our rights and obligations under these terms to another organisation, for example if the business is sold. We will tell you if this happens, and if it disadvantages you, you may cancel a paid subscription and be refunded the unused part.

13.3 This agreement is between you and us. Nobody else has any right to enforce it.

13.4 If we delay enforcing a term, or do not enforce it, that does not stop us doing so later.

14. Which law applies, and where you can bring a claim

14.1 These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales.

14.2 If you are a consumer living elsewhere in the United Kingdom, you may also bring proceedings in the courts of Scotland or Northern Ireland, as applicable.

14.3 If you are a consumer living outside the United Kingdom, clause 14.1 does not deprive you of the protection given to you by the mandatory consumer law of the country you live in, and you may bring proceedings in your local courts.

Last updated: 10 August 2026